1 (781) 420-6893 / Contact Us

FAQ

1. How can I make a reservation with Elite Coach of Boston?

Reservations with Elite Coach of Boston can be made several ways. You may use our online Reservation form; call our Reservations Center at 1-800-528-9431, FAX your request at 781-321-5955.

2. If I have an Elite Coach of Boston account, can I use my account number to book on the Web site?

Yes. Please include your Elite Coach of Boston account number and account name in the reservation form.

3. Can I cancel or change a reservation through your Web site?

No. To cancel or change your reservation, please call our Reservations Center at 1-800-528-9431.

4. What types of vehicles can I reserve?

Elite Coach of Boston offers a wide variety of vehicles designed to accommodate single passengers, small groups of passengers, and larger passenger groups. For more information on our vehices visit our Fleet page. Vehicles types differ from city to city.

5. Why can't I submit my reservation request?

Please check to make sure that all the required fields on the form have been filled in. An asterisk (*) indicates a required field. These fields must be filled in completely in order for the form to be sent. If you filled in all the required fields and are still having trouble, please call 1-800-528-9431 and we can assist you with your reservation.

6. How do I open an account with Elite Coach of Boston?

Please e-mail your account requests to or use our Contact Info. web page, and a Sales Representative will contact you.

7. Can I get an e-mail receipt for my service?

Yes. A receipt can be obtained by email or fax upon your request.

8. What is Elite Coach of Boston's rate structure?

Elite Coach of Boston offers flat-rate services to or from an airport and a midtown location. Hourly rates are based on time of usage. The minimum hourly service varies from city to city and depends on the vehicle type. Costs start from the time the driver departs our garage to the time it is returns to garage.

9. How can I obtain a quote?

To obtain a price estimate online visit our Rates page, send us a message using our Contact Form, or email us at . You may also call our Reservations Center at 1-800-528-9431 to receive a quote.

10. What is Elite Coach of Boston's cancellation policy?

To cancel a reservation, please call 1-800-528-9431. Cancellations must be received at least four hours in advance of the service pick-up time.

11. How can I change/modify my corporate account information?

Any changes to your account information can be made by calling 1-800-528-9431 or by emailing us at .

12. Does Elite Coach of Boston offer wedding or prom services?

Yes. To reserve your trip call our Reservations Center at 1-800-528-9431.

Reservation Center